Shipping + Returns
-- Online purchases are shipped via UPS Standard Ground. US domestic only. We can not accept orders to be shipped internationally, to a PO Box, or military addresses at this time.
-- Orders placed are processed within 24 hours. Once your order is shipped, please allow 5-7 business days for arrival with standard ground shipping method.
-- Expedited shipping is available for an additional cost. Orders with express shipping must be placed by 2pm CST during business days, Monday-Friday. Orders placed after the cut of time will be shipped the next following business day.
RETURNS + PROCESS
Loving your Good Company items is important to us!
-- A return/exchange must be returned in its original purchase state and meet the following:
-- We have the right to refuse a return based on its returned condition.
-- Online orders are eligible for a full refund, exchange, or merchandise credit.
-- In-Store purchases and gift returns are eligible for merchandise credit or exchange only within 14 days from the day of purchase with a valid sales receipt.
-- FINAL SALE merchandise includes: sale items, jewelry, vintage merchandise, apothecary, home, and discounted items (such as sale).
-- Return shipping is free! Please email us at email@example.com to begin the return process within 3 days of receiving your order. Contact us with your full name + order number + reason for return and we will provide you with a return shipping label.
For Online Return/Exchange Orders - Please mail to:
Good Company - Returns